Defective items: The last thing we want is for you to be stuck with a faulty item. If it arrives to you with any defect, please get in touch with us within a week's time!Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
Returned by the shipping carrier
Wrong address: Sometimes a provided address is considered insufficient by the courier. Be extra careful with apartment numbers and zip codes! Cause in this cases order is lost and we don´t take responsibility for replacements.Unclaimed: If you do not collect the item at the local post or at an alternate pickup location, it will be returned. In these cases, orders will be reshipped at the client's expense, once the client agrees to the new charges.